Casumo Cookies Policy

At Casumo, we use cookies and similar technologies to make our online casino work properly, to keep your account secure, and to give you a smoother experience whenever you visit our site or use the Casumo casino app. This Cookies Policy explains what cookies are, how we use them across casumo.com and our Canadian pages, and how you can manage or withdraw your consent at any time. By continuing to browse Casumo or by logging in through Casumo login, you agree to the use of cookies as described below, unless you choose to disable them through your browser or device settings.

What Are Cookies?

Cookies are small text files that are placed on your computer, tablet or mobile phone when you visit a website. They allow us to recognise your device, remember your preferences, and understand how you interact with our online casino. We also use similar technologies such as pixels, web beacons and local storage, and throughout this policy we refer to all of these collectively as "cookies". Cookies do not harm your device and cannot be used to run programs or deliver viruses.

First-Party and Third-Party Cookies

First-party cookies are set directly by us when you use Casumo, while third-party cookies are set by partners we work with, such as analytics providers, payment processors and marketing platforms. We rely on both types to operate Casumo casino efficiently, to keep your Casumo Canada experience personalised, and to measure the performance of our promotions and games.

Why We Use Cookies

We use cookies for a number of important reasons connected to how we run our online casino. Our goals are to keep our services secure, to remember your choices, and to improve the overall quality of Casumo casino online for every player.

• We use cookies to keep you logged in securely after you complete Casumo login, so you do not need to re-enter your details on every page.
• We use cookies to remember your language, currency and regional preferences, including whether you are browsing our Casumo Canada pages.
• We use cookies to detect fraud, prevent unauthorised access, and confirm that you are accessing Casumo from a permitted jurisdiction, since players from Ontario and other Restricted Territories are not eligible to register.
• We use cookies to analyse how visitors use casumo slots, live tables and other game types, helping us understand which features are most popular.
• We use cookies to display relevant advertising and to measure the performance of campaigns such as our Casumo welcome bonus and other promotions.
• We use cookies to remember items in your account, such as pending Casumo bonus codes or in-progress offers, so you do not lose your progress between sessions.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for Casumo Casino to function. They allow you to move around our site, log into your account, and access secure areas. Without these cookies, services such as depositing, withdrawing or claiming a Casumo casino bonus would not work correctly. Essential cookies cannot be switched off in our systems, as they are required to deliver the online casino you have requested.

Performance and Analytics Cookies

We use performance cookies to collect information about how you use Casumo, including which pages you visit, how long you stay, and whether you encounter any errors. This data helps us understand overall usage patterns for Casumo casino online and improve the layout, loading speed and stability of our desktop site, mobile casino and native apps.

Functional Cookies

Functional cookies allow us to remember choices you make, such as your preferred currency, your region selection, or settings within the Casumo mobile casino experience. These cookies also help us tailor content, for example remembering that you have viewed information about Casumo casino promotions or the Adventure loyalty programme, so we do not repeat the same messages unnecessarily.

Advertising and Targeting Cookies

We, together with selected advertising partners, use cookies to show you offers that are more relevant to your interests, both on our site and on other platforms. These cookies help us measure the effectiveness of campaigns connected to Casumo bonus codes, seasonal promotions, and provider-led offers such as Pragmatic Drops & Wins or Kalamba Kash Drops. We do not use these cookies to target players located in Restricted Territories or to promote our services in Ontario.

Cookies Used on Our Mobile Apps

Our native iOS and Android applications, referred to here as the Casumo app, use comparable technologies to cookies, including device identifiers and mobile analytics tools. These allow us to remember your login status, detect the device you are using, and ensure that any Casumo casino app session remains secure. If you prefer not to be tracked through your mobile device, you can adjust the relevant privacy settings within your phone or tablet, although this may limit certain features of Casumo casino ontario-excluded services and other regional functions.

Third-Party Service Providers

We work with a number of trusted third parties who may place cookies through our platform, including payment processors, fraud-prevention services, game providers such as Pragmatic Play, Kalamba Games and Games Global, and analytics or marketing companies. These providers process information under their own privacy and cookie practices, and we encourage you to review their policies where relevant. We do not sell cookie data to unrelated third parties, and any sharing is limited to the purposes described in this policy and our separate Privacy Policy.

How You Can Manage Cookies

You are always in control of how cookies are used on your device. Most browsers allow you to view, delete or block cookies through their settings menu, and you can also set your browser to notify you before a cookie is stored. Please note that if you disable essential cookies, some features of Casumo, including secure login, account verification and certain aspects of our promotions, may stop working correctly.

• You can adjust your browser settings to refuse all or some cookies at any time.
• You can delete cookies that have already been placed on your device through your browser history settings.
• You can opt out of certain advertising cookies through industry opt-out tools where available.
• You can manage app-level tracking permissions directly from your mobile device settings.

Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation or our own business practices. Where changes are significant, we will take reasonable steps to notify you, for example through a notice on our site or within your account. We recommend checking this page periodically so that you remain informed about how we use cookies across Casumo.

Contact Us

If you have any questions about this Cookies Policy or about how we handle your personal data, you can contact our data protection team at dpo@casumo.com, or reach our customer support team via live chat or email at hey@casumo.com, available 24 hours a day, 7 days a week. We are committed to being transparent about our use of cookies and to supporting you whenever you have concerns about your privacy while enjoying Casumo casino.